Contact Us

Plant questions? Need to know whether we have a particular tree, shrub, perennial, annual, indoor plant, poinsettia variety, or orchid? Use the form on the right to contact us or give us a call at 865-573-9591.

Our plant specialists are gardeners too and will be happy to help you!

 

3029 Davenport Rd
Knoxville, TN, 37920
United States

(865) 573-9591

Stanley's Greenhouse is a family owned and operated plant farm and garden center in Knoxville, Tennessee.

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Stanley's Trees & Shrubs Warranty Policy

Stanley's is committed to providing the highest quality plants, gardening supplies, and service. If you are experiencing problems with a Stanley's tree or shrub purchase, we encourage you to contact us with your concerns: in person, by calling 865-573-9591, or by sending an email with photos (if possible) to treesandshrubs@stanleysgreenhouse.com or info@stanleysgreenhouse.com. We will evaluate your tree or shrub and provide suggestions to improve its health. Our tree and shrub warranty policy is as follows.

our trees and shrubs warranty policy

If there is an issue with your tree or shrub, please bring this to our attention as soon as possible by:

  1. Visiting the greenhouse,

  2. Giving us a call at 865-573-9591, or

  3. Sending us an email at info@stanleysgreenhouse.com. We will be happy to help troubleshoot a tree or shrub problem before it becomes irreversible and advise you on the best way to care for your tree or shrub moving forward.

In order to receive a 50 percent credit toward the replacement of your tree or shrub or a 50 percent store credit, the purchase must have been made within a year of the current date, accompanied by an original receipt and photo proof of irreversible death of the tree and shrub, and meet the requirements listed below as determined by a Stanley’s tree and shrub manager:

  1. Proper care and maintenance must have been performed per the instructions of our tree and shrub team.

  2. Weather-related events do not apply, i.e., extreme heat, drought, cold weather events, etc. This includes the purchase of borderline hardy plant material during especially cold winters.

NOTE: Dogwoods, roses, olive trees, and discounted plants are not covered by this warranty policy.

We will not provide a cash refund, but will be pleased to give a store credit that can be used for any plant material in the greenhouse. The store credit does not expire and can be used at a later date if you wish.

If you have questions about our tree and shrub warranty policy, please contact us at the greenhouse, and we will be happy to help you.